Hi all,
We are running vsphere 5.5 and our hosts are running 5.5.0.1881737. One of our VM's (has the latest VMware tools installed) went down. When I opened the console, the ctrlaltdel screen was displayed, but, mouse and keyboard were completely unresponsive. The VM was not pingable either. I forced reset the VM and all is OK now, but, I'm at a loss as to what actually caused the error. There were no alerts in vsphere and other VM's that have the same VMware tools level seem to be OK. Windows event viewer is not helpful as the events just stopped at 12am and resumed again after I reset the box. No errors in event viewer. What are some things that I could be looking for the determine why this happened? This VM is an SAP / Oracle box and the application logs leave no clues as to what exactly happened.
Any assistance would be appreciated. Thanks everyone!